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조성기 ( Jo Sung-Gi ) - 신촌세브란스병원
박미숙 ( Park Mi-Sook ) - 한국교통대학교 간호학과
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Abstract
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Purpose: This study was conducted to identify the influence of emotional labor and job stress on somatization symptoms of the nurse officers.
Methods : The participants were 183 nurse officers. Data were collected using a questionnaire which consisted of 9 questions about emotional labor(Kim, 1998), 61 questions regarding job stress(Nam, 2006), and 12 questions related to somatization symptoms(Oh, 2008; Shin & Kang, 2011).
Results : The mean score for emotional labor, job stress, and somatization symptoms were 3.17±.57, 3.05±.37, and 1.57±.47, respectively. There were significant correlations among somatization symptoms, emotional labor, and job stress. Furthermore, there was a significant correlation between emotional labor and job stress. The construction of a stepwise multiple regression model revealed R2 of 0.259 with emotional labor and job stress serving as the major predictor variables for somatization symptoms.
Conclusion : Although nurse officers have less somatization symptoms, emotional labor and job stress are major influencing factors on somatization symptoms. Therefore, it is necessary to invent a developing program that can reduce somatization symptoms by controling emotional labor and job stress.
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KeyWords
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감정노동, 업무스트레스, 신체화증상, 간호장교
Emotional Labor, Job Stress, Somatization Symptoms, Nurse Officers
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원문 및 링크아웃 정보
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등재저널 정보
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